Shipping policy

Shipping Policy

 

Thank you for shopping with Elisabeths Gylne Pensel.

Production Time

Most products are made to order. Please allow 2–7 business days for production before your order is shipped.

Shipping

Orders are fulfilled by our trusted production partner and shipped worldwide. Shipping times vary depending on your location.

Estimated delivery times:

• Norway: 5–10 business days
• Europe: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary during holidays or due to customs processing.

 

Customs, VAT & Import Fees

Please note that any VAT, customs duties, import fees, or other local charges that may apply upon delivery are the customer’s responsibility.

 

Tracking

 

Once your order has shipped, you will receive a tracking number by email.

Damaged or Lost Orders

If your order arrives damaged or appears to be lost, please contact us at elisabethsgylnepensel@gmail.com within 14 days of delivery so we can help resolve the issue.